1. General
By accessing or using our website at https://shop.creativemedia.sg (the “Site”) and related services (the “Service”), you agree to the terms below. If you do not agree, please do not use the Site.
2. Accounts
You may need to create an account to use certain features. You are responsible for keeping your account details secure and for all activity under your account.
We reserve the right to suspend or remove accounts at our discretion.
3. Products & Availability
We aim to provide accurate product descriptions and images, but we do not guarantee that all information is complete or error-free.
All products are subject to availability and may be changed or discontinued at any time without notice.
4. Orders & Payment
All orders are subjected to acceptance and availability. We may cancel or refuse any order at our discretion.
Prices are listed in SGD unless stated otherwise. Payment must be made in full before orders are processed.
5. Shipping
Delivery timelines are estimates and may vary. We are not responsible for delays caused by third-party couriers or unforeseen circumstances.
6. Refunds & Returns
If you receive a defective or incorrect product, please contact us within 3 days of receiving your order.
Eligible returns may be refunded or exchanged. Items must be unused and in original condition.
7. Disclaimer of Warranties
Your use of the Service is at your own risk. The Service and Products are provided "as is" and "as available." CreativeMedia disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
We do not guarantee that the Service or Products will meet your expectations or that the Service will be uninterrupted, timely, secure, or error-free.
8. Termination
We may suspend or terminate your account or access to the Service at any time, for any reason, including if we believe you have violated these Terms and Conditions. Any suspected fraudulent, abusive, or illegal activity may be reported to law enforcement. We may also discontinue the Service, with or without notice.
If your account is terminated, we may delete your account and all related information. We will not be liable to you or any third party for terminating your access to the Service.
9. Limitation of Liability
To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising out of or in connection with the use of the Service or Products.
10. Intellectual Property
All content on the Site, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by intellectual property laws.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law principles.